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Privacy Policy

We are committed to protecting your privacy and your right to informational self-determination. We kindly ask you to take a moment and read this privacy policy (Privacy Policy). The information provided here will help you understand how and why we process your personal data. Our website may contain links to websites of other organizations. This privacy policy does not cover how those organizations process your Personal Data. We encourage you to read the privacy policies on the other websites you visit. If you have any questions regarding our use of your Personal Data, please feel free to contact us over the channels provided below.

This Privacy Policy is published in compliance with, inter alia, the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011; the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, General Data Protection Regulation ("GDPR"), and the Digital Personal Data Protection Act, 2023 ("DPDPA").

Throughout this document, the terms "we", "us", "our" and "ours" refer to NODWIN Gaming Pvt. Ltd. and /or our sister concerns. The terms "you", "your" and "yours" refer to YOU (the individual whose Personal Data we are referring to). We Process any Personal Data we collect from you in accordance with the provisions of this Privacy Policy.

By accessing this website or availing our services you confirm that you have the capacity to enter into a legally binding contract either by yourself or as a legal guardian, and, have read and understood all the terms set out in this Privacy Policy and agree to be bound by this Privacy Policy. If you are accessing or using our services from an overseas location, you do so at your own risk, and shall be solely liable for compliance with any applicable local laws.

If you do not agree with this Privacy Policy at any time, in part or as a whole, do not use our services or otherwise provide us with any of your information.

By providing your consent or when you provide any Personal Data to us for availing our services, you acknowledge that your information will be stored, used and accessed in accordance with this Privacy Policy.

What Personal Data do we collect & process?

  • When you purchase tickets for our events, Sign in or register on our website, we collect Personal Data such as contact details which include your name, phone number, email address, etc.
  • When you use our service, we collect data based on your choices and nature of services consumed to process it within our business logic. For example, under certain circumstances it is possible that we offer assistance to you regarding the planning of your participation or attendance in any of our event and/or competitions (as the case may be) which can include such questions regarding details for your flights and/or accommodation and also including if you have any health conditions that require you to follow a certain diet (e.g. allergies) and other health-related conditions (e.g. disabilities that require special accessibility in a venue) relevant to the participation and you choose to share this information with us, we process this Personal Data of yours.
  • When you visit and browse through our website, we may collect Personal Data through online identifiers and other technical data like IP address, transaction logs, and device details.
  • Any other information required from your end, is communicated to you through the terms and conditions that you agree to while consumption of the services.

Definitions

  1. Personal Data means any information relating to an identified or identifiable natural person ("data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;We may from time to time also collect certain personal data such as your financial information or health information which constitutes "Sensitive Personal Data and Information" as defined under the laws.
  2. "Processing/Process" means any operation or set of operations which is performed on Personal Data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;
  3. "Controller" means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the Processing of Personal Data; where the purposes and means of such Processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law;

Where do we obtain your Personal Data from?

  • The Personal Data that you provide when you register for our service and, further, during usage of our service;
  • The Personal Data that gets collected in the background and/or is observed about you during usage of our service; and
  • The Personal Data that gets generated during usage of our service.
  • We Process the Personal Data you provide when applying for a job or to work together with us as a freelancer
  • If we communicate with you via email, mail or telephone, we Process all Personal Data you disclose to us during our conversation;
  • Apart from this, it is also possible that we use other online messaging systems to communicate with you, if you wish to contact us over these channels. Please note that if you wish to contact us via such messaging systems, it is possible that the respective companies that offer these communication services may also Process your Personal Data and that regarding this their privacy policies apply. We have no influence over such data Processing by third parties. For further information on how these services Process your Personal Data, please view their privacy policies.
  • If you have not given us the data yourself, we would like to inform you that the sources of the mentioned data can be another person that acts on your behalf (e.g. (i) if you are a player or other personnel of a participating team and a team manager from your team would have provided your data to us; (ii) if you are a vendor/exhibitor/participant or other personnel of any vendor/exhibitor/participant participating in any of our events, your team would have provided your data to us).

How and why do we use your Personal Data?

  • To verify your identity;
  • To deliver our services;
  • To communicate with you regarding existing services availed by you;
  • To evaluate, develop and improve our services;
  • For product analysis;
  • To send you information about our other services which may be of interest to you;
  • To handle enquiries and complaints;
  • To comply with legal or regulatory requirements;
  • We Process your bank details (e.g. IBAN, BIC etc.) to make any payments (if necessary, as per the terms and conditions) to you; or
  • To investigate, prevent, or act regarding illegal activities, suspected fraud.
  • To market and promote any of our events or the events of our affiliates, subsidiaries and assignees
  • If applicable, during any competition(s) we Process your Personal Data (e.g. name, nickname, nationality) by publicly displaying the information. If you are a player or other associated personnel of a participating team that publicly acts for the team (e.g. in interviews), we additionally publicly broadcast and, if applicable, present live on a stage your visual image and spoken word to the audience of such competitions during and after the competitions (e.g. in recaps) in videos and photos.

Lawful bases of Processing your Personal Data

We process your Personal Data by relying on one or more of the following lawful bases:

  • You have consented to us Processing your Personal Data for specified reasons; or
  • The Processing is necessary for compliance with a legal obligation we have (for example, towards law enforcement agencies, government agencies, regulators, etc.).
  • the Processing is necessary to protect our legitimate interests or legitimate interests of a third party and such legitimate interests are not outweighed by your interests or fundamental rights and freedoms.
  • the Processing is necessary for the performance of a contract between you and us or in order to take steps at your request prior to entering into a contract
  • the data is Processed for employment-related purposes, e.g. for hiring, carrying out or terminating an employment contract.
  • you have given explicit consent to the Processing of special categories of Personal Data (e.g. data concerning health) for one or more specified purposes

You provide all information to us voluntarily. Collection, use and disclosure of Personal Data requires your express consent. You are providing us with your consent to our Processing, use, collection, and disclosure of the Personal Data which belongs to your or any person whom you are authorized to represent.

Your Rights

  1. Right of information: You have the right to be provided information regarding the Processing of your Personal Data by us.
  2. Right of access: You have the right to obtain confirmation as to whether or not we are Processing your Personal Data and, if this should be the case, access to the Personal Data.
  3. Right to rectification: You have the right to obtain rectification of inaccurate or incomplete Personal Data concerning you.
  4. Right to withdraw consent You have the right to withdraw your consent at any point in time. Upon receipt of your request to withdraw your consent, the consequences of withdrawal will be communicated to you. In many cases, upon such a withdrawal, we may not be able to continue offering our products and services to you.
    You may withdraw consent by contacting us at unsubscribe@nodwin.com Such withdrawal does not affect the lawfulness of Processing based on consent before its withdrawal.
  5. Right to erasure ("right to be forgotten"): Under certain circumstances you have the right to obtain the erasure of Personal Data concerning you. When you request for deletion of your data, we follow a deletion Process to make sure that your data is safely and completely removed from our servers or retained only in anonymized form. We try to ensure that our services protect information from accidental or malicious deletion. Because of this, there may be delays between when you request to delete something and when copies are deleted from our active and backup systems.
  6. Right to restriction: Under certain circumstances you have the right to obtain the restriction of Processing.
  7. Right to data portability: Under certain circumstances you have the right to receive the Personal Data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and the right to transmit this data to another Controller.
  8. Right to object: Under certain circumstances you have the right to object to the Processing of Personal Data concerning you.
  9. Right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority i.e. the Grievance Officer, for the alleged infringement if you consider that the Processing of Personal Data relating to you infringes the rights provided to you under law

If you want to exercise your rights or if you have any questions for us regarding the Processing of your Personal Data, please reach out to our Grievance Officer.

Privacy of Minors (Section 9 of the DPDPA)

To access or use this website you must be 18 years of age or older and, if under 18 or the age of minority in your jurisdiction, your use of this website must be under the supervision or approval of a parent or guardian or other responsible adult.

If you become aware that a child has provided us with personal information without parental/ guardian consent, please feel free to reach out to us.

When do we share your Personal Data with third parties?

We may disclose your Personal Data to third parties only where it is lawful to do so. We may disclose your Personal Data to the following third parties:

  • other group companies that are essential to hosting and distributing our content.
  • agents or service providers who work for us or provide services or products to us.
  • Law enforcement authorities, government authorities, courts, dispute resolution bodies, regulators, auditors, and any party appointed or requested by applicable regulators to carry out investigations or audits of our activities.
  • Any third party to which we transfer or sell our assets, merge or consolidate with, will have the right to continue to use the Personal Data provided to us by you, in accordance with the Terms of Use and this Privacy Policy.

Cross-border data transfer

Personal Data we hold about you may be transferred to other countries outside of India for any of the purposes described in this Privacy Policy. You expressly provide your consent for transfer of such Personal Data outside India. Any Personal Data will be protected in accordance with this Privacy Policy as well as with adequate protections in place in compliance with applicable laws and regulations.

Use of cookies and other tracking mechanisms

We may use cookies and other tracking mechanisms on our website and other digital properties to collect data about you. We may also use trackers and analytics tools (google analytics) on our website and other digital properties to collect data about you. These trackers have their own privacy policy. This is primarily used to enhance the functionality of the app and to analyze it to serve you better.

How do we secure your Personal Data?

We are committed to protecting your Personal Data in our custody. We take reasonable steps to ensure appropriate physical, technical, and managerial safeguards are in place to protect your Personal Data from unauthorized access, alteration, transmission, and deletion. We ensure that the third parties who provide services to us under appropriate contracts take appropriate security measures to protect your Personal Data in line with our policies.

How long do we keep your Personal Data?

We keep the Personal Data we collect about you for as long as it is required for the purposes set out in this Privacy Policy and for legal or regulatory reasons.

Notification of changes

We regularly review and update our Privacy Policy to ensure it is up-to-date and accurate. We will not reduce your rights under this Privacy Policy without your explicit consent. Your continued use of this website, our services or providing us with your Personal Data or Sensitive Personal Data or Information will be considered your acceptance of such updated terms under the Privacy Policy.

Contact our Grievance Officer

In the event that you wish to make an inquiry and/or complaint about how your Personal Data is Processed by us, then in accordance with the GDPR, Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000 and the rules thereof, you can contact the Grievance Officer.
The contact details of the Grievance Officer are provided below:

Name: Gautam Virk

Address: Plot No- 119, Sector 31, Gurgaon- 122001

Email: gautam.virk@nodwin.com

Any feedback or comments about this Privacy Policy will be welcome, and can be sent to gautam.virk@nodwin.com . We will employ all commercially reasonable efforts to address the same. If you are unhappy about how a complaint has been handled by us, you have a right to lodge a complaint directly with supervisory authority.